Self-Service BI - what's not so great

Self-service BI is helping enterprises spread analytics among more users, but it's not without its problems, argues Steve Swoyer

We can't overstate the importance and popularity of self-service BI. Self-service tools can get rid of top-down hierarchies and free people up to work.

However, there are more than a few not so good things about self-service -- as it currently stands, anyway.

Qlik, Tableau, and other players (including established vendors such as IBM, Microsoft, MicroStrategy, Oracle, SAP, and SAS, which likewise market self-service tools) are taking concrete steps to address some of the self-service model's most salient shortcomings. The good news is that the story is slowly but surely getting better.

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