The Senior Analyst will be responsible for setting the strategy and approach for how we maximise data coming from all Retail journeys: including digital assisted selling, behavioral analytics, store operations and performance metrics.
Leads the analysis of data including creating and running templates, rhythms and routines, working with the wider analytics community to agree and source data inputs.
They will have exceptional skills in trend analysis and insights, paired with a strong understanding of the CPW business strategy and focus, to lead in the recommendation of actions and interventions required to respond to data trends. Works across a multitude of senior stakeholders and teams to socialise and embed recommendations to drive sustained improvement, including feeding into quarterly and annual planning cycles to ensure CPW continues to use insights to commercially steer the business.
Measures post intervention performance and ROI to ensure all activity is delivering value, and has the ability to amend recommendations to respond to changing trends as the business develops
Create and ongoing development of assisted sales analytics strategy
Collaborate with wider teams to agree, source and normalise data inputs
Develop and run analytics templates, rhythms and routines
Analyse trends and performance
Identify actions and interventions to respond to data trends
Engage with Stakeholders to agree and embed recommendations and actions
Measure performance impact and ROI
You Will Need:
Proven experience to lead the analytics strategy and approach for a large retailer
Exceptional skills in all data analysis systems and platforms including SQL, Excel, Google Analytics
Ability to independently manage data rhythms and routines
Ability to lead in the analysis of multiple complex data sources to identify trends, recommendations and actions
Strong stakeholder management and influencing skills to socialise and embed recommendations to drive business improvement
Ability to collaborate with multiple wider teams and analytics experts to agree analytics strategy and source required data inputs
Ability to take on a simple brief and develop into a clear approach and plan to drive our analytics delivery
Dixons Carphone is Europe’s number one electrical and telecommunications retailer and services company, with more than 40,000 colleagues across nine countries, including the UK and Ireland. Every day, we use our people’s expertise to reach out and help new customers. What’s more - we’re exploring extraordinary new markets, from wellness to security, so that in an ever more connected and constantly changing world, we can offer our customers the most comprehensive service.
It’s an exciting time to join us and find yourself a place in our growing success story, apply now.