You will work within the Data & Insights Technology team, but will be focussed on analytics for the Digital division's domain, interacting with the head of this team & the Chief Digital Officer.
This role is responsible for:
??? Crafting and implementing analytics tools to support Digital, identifying and implementing critical metrics that measure engagement, growth and retention across the digital estate.
??? Delivering continuous user insights to the Schroders organisation enabling decision makers to better empathise and understand user behaviour and their service experience.
??? Ensure timely sharing of insights with the business through an Agile-aligned process, through hypothesis generation, experimentation & continual learning.
??? Stitch together metrics across multiple touch points to generate a coherent holistic picture of digital effectiveness and user-journeys.
??? Conduct occasional desk research to identify trends in user behaviour within the business to feed into the insights generation process.
??? Experienced in analytics within the Digital domain, both with external and internal apps.
??? Able to hypothesise, experiment and test assumptions, and uncover insights in structured and unstructured data, and will be able to demonstrate how these have impacted the business.
??? Technical, hands on - with strong data skills, typically SQL, but with good familiarity with structured data and awareness of the constraints and challenges of unstructured data.
??? Hands on experience with visualisation tools and have used of industry standard visualisation tools like Tableau/Qlik/Spotfire - more advanced libraries like D3.js a big plus.
??? Are a good communicator, able to articulate findings, and recommend practical approaches to digital analytics.
??? Familiar with agile methodologies - Scrum, Kanban etc.
??? Used to preparing data from a wide variety of sources to build a cohesive picture.
??? Have an eye for detail but able to distil complex data into clear insights that will inspire change
??? Collaborative - happy to work with the wider team to disseminate knowledge and skills - playing a mentorship role with less experienced colleagues.
??? Innovative - someone who gets to the heart of a requirement and can suggest novel ways to orchestrate solutions that delight the end user.
??? Design thinking oriented- You understand that the service we offer is the sum of many interactions across many tools, and have go-to strategies for ensuring the digital service is a single, cohesive experience.
??? Exposure to technologies such as Hadoop or Spark, or similar for unstructured data.
??? Good general purpose programming skills - scripting etc to augment the preparation of data for insight.
??? A chance to play a pivotal role in digital, bringing in exciting state of the art technologies that will change the way the business does analytics.
??? Opportunity to explore advanced analytics and new technologies for collaboration.
??? You will gain exposure to a variety of business subject matter authorities across the company via a hub & spoke model to grow your knowledge of the Asset Management industry.
??? Excellent benefits & training.
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We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.