Customer Success Manager

Advertiser
Harnham
Company
Harnham
Date Posted
6th July 2018
Reference
34243/AO
Job Type
Permanent
Location
London
Salary
£30,000 to £45,000 Per Annum

Customer Success Manager
Central London
£35,000-£45,000

THE COMPANY

In this Customer Success Manager role, you'll be joining a rapidly expanding digital experience and optimisation vendor, working with a range of high-end clients across a number of sectors and industries. You will be responsible for onboarding new clients and helping to devise end-to-end optimisation strategy. You will work towards improving and optimising platforms for your clients, offering a unique opportunity to develop as an optimisation consultant within a fast-growing organisation.

THE ROLE

As the Customer Success Manager, you'll onboard new clients and act as the main optimisation lead. You will act to improve platform performance with a focus on both strategy and design. As the Customer Success Manager, you'll facilitate clients to gain an insight into end-to-end customer journeys.

YOUR SKILLS AND EXPERIENCE

As the successful Customer Success Manager, you will have the following skills and experience:

  • Extensive experience planning, conducting and analysing A/B and MV tests
  • Strong proficiency using Adobe Analytics and Adobe Target in a commercial environment
  • Vendor-side, agency-side or client-facing experience is preferable

THE BENEFITS

  • £35,000-45,000

HOW TO APPLY

Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page

KEY TERMS
IBM, Coremetrics, Google Analytics, GA, Omniture, SiteCatalyst, Adobe Analytics, Analyst, Web, Digital, Online, Website, Financial Services, Finance, A/B, Test, Split, Multivariate, MVT, Tracking, Code, Tagging, Tags, Insight, Client, Agency, Management, Strategy, CRO, Conversion, Optimisation, Optimizely, Test and Target, Adobe Target, Maxymiser, VWO, Visual Website Optimiser

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