Customer Data Manager

Advertiser
Harnham
Company
Harnham
Date Posted
13th August 2017
Reference
22879/EP
Job Type
Permanent
Location
London
Salary
£60,000 to £65,000 Per Annum
Benefits
package + pension

CUSTOMER DATA MANAGER (SAS/SQL, CRM, SINGLE CUSTOMER VIEW)

CENTRAL LONDON
RETAIL ORGANISATION
£60,000-£65,000 + PACKAGE

A leading national retailer are looking for a Data Manager to come on board and champion their customer data and manage existing and prospective data streams whilst helping to create analytical layers

THE COMPANY

The company is one of Britain's most recognised retailers. They are an international company and are hugely customer focused as an organisation with a data and analytics team of over 70 people which act as an internal consultancy

THE ROLE

If you were to be successful in your application for this Customer Data Manager (SAS/SQL, CRM, Single Customer View) role, your responsibilities would include:

  • Work with consumers and end users across the business and to understand their objectives and where relevant develop new sources of customer data and continually assess the viability of new sources of customer data
  • Develop the infrastructure to create a single customer view that brings all customer data
  • Develop creative, innovative ways of using customer data and how to create value added propositions which encourage customers to voluntarily link up their various data sources
  • Promote and development of an analytical layer and develop further capability from existing data sources and promote their use to the analytics team internally
  • Own the design and development of the M&S customer data strategy and operating model

SKILLS AND EXPERIENCE

In order for your application for the Customer Data Manager (SAS/SQL, CRM, Single Customer View) role to be successful you will need;

  • Strong expertise in a retail or customer focused environment with a range of programming software (SAS/SQL)
  • Strong stakeholder engagement and project management experience and the ability to gather requirements from multiple business areas and translate them into technical deliverables
  • Commercially minded marketing experience with the abilty to use customer data for insight and/or CRM and loyalty from a previous role
  • Experience managing multiple data sources as well as sourcing new ones and a strong knowledge of data management and quality


HOW TO APPLY

If you are interested in this Customer Data Manager (SAS/SQL, CRM, Single Customer View) role please apply via this site.

KEYWORDS

Business Intelligence, SQL Server, SAS, Excel, Data Management, Single Customer View, CRM, Data Management

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