Responsible for the performance monitoring and measurement of the Level 3 operations organization as a part of the reporting and metrics or revenue assurance functions.
Knowledge, Skills or Abilities
Proficient in the following: Microsoft SQL Server (which uses the T-SQL ANSI/SQL development standards), SSRS (SQL Server Report Services), SSIS/DTS package development, visual studio, Oracle 9i or better, Microsoft SSAS and cube development experience is a plus, proficient with Microsoft Office Suite (Excel, Word, Power Point), experience in data mining, querying / accessing large data sets and developing key business reports and metrics, experienced in analyzing complex issues, distilling and communicating their relevant aspects, efficient time management skills, able to draw conclusions from research and analysis and determine next steps and course of action.
Create performance reports on install, change and disconnect orders as well as performer tasks, actions and revenue reporting. Reporting and metrics will be sourced from multiple order entry, workflow and inventory systems as well as supporting data marts / databases.
Create repeatable and intuitive SQL server reports against organizational, group, and individual contributor performance measures to facilitate process and team improvement.
Liaise with multiple organizations to identify reporting and metric needs and requirements.
Support ad hoc requests and projects as requested by the supported organizations and teams.
Preferred Education, Skills and Experience
Education and Experience
Education Level: Certificate/Diploma (UK)
Field Of Study: Computer Science, Information Technology, or related business field
Attention to detail with good organizational capabilities.
Ability to prioritize with good time management skills.
About Level 3
Level 3 (LVLT) provides global communication services that strengthen the growth, efficiency and security of enterprise, government and carrier customers around the world today, Level 3 serves customers in more than 500 markets, spanning three continents and more than 60 countries.
Level 3 Connecting and protecting the networked world?
To learn more go to Level3.com