Business Intelligence Analyst

Advertiser Confidential
Date Posted
23rd September 2017
Job Type

About the Company

Close Brothers is a leading merchant banking group established in 1878, providing lending, deposit taking, wealth management services, and securities trading. We employ 2,800 people, principally in the UK, and are one of the largest 250 companies listed on the London Stock Exchange.

Our activities are straightforward. We remain focused on markets and services we know and understand, developing leading positions and unrivalled expertise. Our approach is prudent and considered enabling us to grow sustainably, through all market conditions, building confidence among our depositors and investors.

Our businesses have remained local as we continue to provide bespoke services, and developing long-term relationships ensuring our success in the future. We value our clients over everything else. What they do is important – they are the doers and makers of things, the wealth creators, the investors and the savers. We ensure our services meet their specific needs and invest to support them as they grow.

These principles, founded in our past but applied to the modern world today, represent what we describe as ‘modern merchant banking’ – values that are embedded in our culture and that underpin everything we do.

About the Role

To bring data together and provide insights on how we can improve our Technology Function.  This person will work directly with the Technology Executive Committee and IT Functional Heads to help drive performance improvements and manage risk more effectively.  

The role will improve the current processes around reporting and implement and use contemporary technology to create visually engaging dashboards with insightful and impactful analysis.

Reporting & data visualisation

Own the improvement of data collection and reporting processes.
Use optimisation techniques and automation where possible.
Improve the quality and availability by utilising contemporary data blending, analysis and visualisation tooling such as Alteryx and Tableau.
Create visually engaging dashboards and reporting.
Rolling out new tools and training users to ensure we embed the new ways of using data to help drive decision making.
Advocate the use of new reporting and analysis tools in the wider bank.


The role covers two main categories within the Technology Function:

Performance and Commercial Insights

Produce information and insights into the performance of the function. 
Improve the timeliness of reporting to move from monthly information to more frequent (or live) information and dashboards.
Provide insights and recommendations on how we can improve performance and efficiency and work with the Functional Heads to drive (and measure) these improvements.
Improve and document processes involved in collecting and presenting performance measures.
Work with Procurement and IT senior managers to produce analysis and insights on our vendors to enable better decision making around our suppliers and cost base.
Work with Finance teams to tie in financial data into our management information.

Risk Management

Work with IT and Risk stakeholders to develop & improve key risk indicators and monthly risk reporting for local and bankwide risk forums.
Provide insights and recommendations on how we can improve our risk position and work with Technology and Risk teams to drive (and measure) these improvements.
Monitor key risks indicators to identify trends and flag where action is needed early.
Improve and document processes involved in collecting and presenting our risk measured.
Ensure that all Governance and Compliance requirements are adhered to and all reporting and reviewing activities required by the Regulatory Bodies are carried out to the standards required.

About you

Skills & Experience


Experience using data analysis and visualisation tooling such as SQL server, Alteryx,  Power BI, Tableau etc
Experience in producing visually engaging dashboards and reporting
Experienced in the extraction and manipulation of data
Competent understanding of data management and data structure
A proven ability to research, analyse and present information
A natural ability with numbers, with the ability to work quickly and at a high level of detail and accuracy, and a highly analytical approach to problem solving.
A high level of creativity, drive, innovation and initiative; a self-starter and constant desire to learn.
Proven ability to work well within a team environment, with some experience and understanding of managing others.
Proven ability to work without the need for close supervision showing excellent time management, planning and organisational skills.
Excellent written and verbal communication skills
Effective, concise communicator, comfortable presenting at senior stakeholder level
Attention to detail and ability to self-review work to ensure work is error free

Education & Qualifications


A good degree in a numerate subject with knowledge of advanced statistical and analytical techniques.


Postgraduate qualification in a relevant subject (e.g. computer science, maths, statistics, economics).

Rewards and Benefits

At Close Brothers we recognise the value of a work life balance, and have put 

together a benefits package that reflects this.

Discretionary Annual Bonus 
Pension – Group Stakeholder Pension Plan provided by Friends Life; 5.3% employee and 10% employer contribution 
Life assurance – 4 times annual salary 
Private Medical Insurance 
Annual Leave – minimum of 25 days as standard with the opportunity to buy up to 5 days’ additional annual leave every March 
Plus further benefits including competitive family friendly offering , information available upon request

Equal Opportunities

As an employer, Close Brothers is committed to equality and valuing diversity within its workforce. We provide equality of opportunity and will aim to ensure that no employee’s or candidates are subject to discrimination on grounds of any characteristics including but not withstanding gender, gender identity, marital status, sexual orientation, race, colour, nationality, religion, age, disability, working pattern, caring responsibilities, political beliefs.

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